Industry - Macroeconomics, Quality Control - General & Miscellaneous, Strategies for Managers, Total Quality Management
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Overview
Assessing Business Excellence presents the key principles of business excellence and shows how you can actively drive transformational and continuous improvement by systematically reviewing your organizational activities and results against holistic business excellence frameworks. For all practitioners who seek to use business excellence and total quality management to improve their organization's effectiveness efficiency and responsiveness, this title is the essential route map to business excellence.Audience: Quality professionals; senior management practitioners; MBA level students; students on executive courses involving aspects of TQM.
Editorials
Booknews
A total quality assessment manual framing a strategy for business excellence and continuous improvement based on reviewing activities and results. The authors discuss the ISO9000 quality system, The Deming Prize, The Malcolm Baldridge National Quality Award, The European Quality Award, and Benchmarking Awards, using their assessment processes as yardsticks to implementing in-house review techniques. Annotation c. Book News, Inc., Portland, OR (booknews.com)Book Details
Published
May 4, 2012
Publisher
Taylor & Francis
Pages
468
ISBN
9781136427893