Business & Economics, Customer Service
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Synopsis
Barbara A. Glanz, C.S.P., is known as “the business speaker who speaks to your heart as well as your head.” Featured on television, on radio, and in print, she gives frequent presentations at conferences and leading organizations worldwide. The author of 11 bestselling business how-to books, Glanz is an expert in helping companies improve morale, retention, and service.
Book Details
Published
March 1, 2007
Publisher
McGraw-Hill Companies, The
Format
Paperback
ISBN
9780071484213