Getting It: Using Information Technology to Empower People with Communication Difficulties
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Overview
Dinah Murray and Ann Aspinall examine common problems faced by people with learning and communication difficulties - being judged on appearances, encountering impatience from communication partners, having problems identifying and understanding key information and difficulties communicating decisions. They demonstrate how IT can help solve these problems: by using, for example, internet search tools for accessing information at home, the socially neutral media of typed letters and emails, and anonymous, non-judgmental internet chatrooms and discussion forums. Three central case studies illustrate how IT improved the lives of Kumar who is on the autism spectrum, Marie who has dementia and Irene who has never been known to speak. Getting IT also provides practical guidance on how to use common IT software and gives an overview of the technology available for people with specific difficulties.Synopsis
Dinah Murray and Ann Aspinall examine common problems faced by people with learning and communication difficulties - being judged on appearances, encountering impatience from communication partners, having problems identifying and understanding key information and difficulties communicating decisions. They demonstrate how IT can help solve these problems: by using, for example, internet search tools for accessing information at home, the socially neutral media of typed letters and emails, and anonymous, non-judgmental internet chatrooms and discussion forums. Three central case studies illustrate how IT improved the lives of Kumar who is on the autism spectrum, Marie who has dementia and Irene who has never been known to speak. Getting IT also provides practical guidance on how to use common IT software and gives an overview of the technology available for people with specific difficulties.