PC Repair

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Cheryl Schmidt’s The Complete A+ Guide to PC Repair presents the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking through simple, step-by-step instruction based on CompTIA A+^® 2009 Edition objectives. With a focused emphasis on security and customer service skills, this comprehensive book on computer repair introduces the most important tools students need to become professional, customer-friendly technicians using today’s technology

Cheryl Schmidt teaches computer repair and networking at Florida Community College at Jacksonville, and developed and implements FCCJ’s certification programs. She is the author of The Complete Computer Repair Textbook, A+ Hardware for Technicians, and A+ Operating Systems for Technicians. Schmidt is a certified technician with years of experience in the field.