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Employee Relations & Supervision, Employees - Training, Employees - Evaluation
Performance Interventions: Selecting, Implementing & Evaluating the Results by Jim Fuller, Brenda Sugrue β€” book cover

Performance Interventions: Selecting, Implementing & Evaluating the Results

by Jim Fuller, Brenda Sugrue
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Overview

This book serves as a "real life" performance intervention workshop. All 22 case studies contain an abstract, organizational profile, and description of why the need for a performance intervention first surfaced. From there the reader is walked through the analysis, implementation, and evaluation phases, and concludes with a summary section. The case studies, which span technology companies, public schools, hospitals, and the military, are divided into four specific intervention types:
  • Process and Job Redesign
  • Selection
  • Retention, and Professional Development
  • Training Redesign
  • Multilevel

Use these success stories to convince management of the real bottomline benefits of a human performance improvement approach.

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Book Details

Published
September 1, 1999
Publisher
American Society for Training & Development
Pages
326
Format
Paperback
ISBN
9781562861247

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