Strategic Operations Management: A Value Chain Approach

The value chain framework has made its way to the forefront of management thought as a powerful analysis tool for strategic planning. Its ultimate goal is to maximize value creation while minimizing costs. In this book David Walters applies the framework to strategic decision making in the field of operations management.

Companion Website: http://www.palgrave.com/business/walters/

DAVID WALTERS is Professor of Management at the Sydney Graduate School of Management, University of Western Sydney, Australia. MARK RAINBIRD is Managing Director of AWA Ltd, a computer service company operating Australia wide.