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Value-Added Customer Service by Tom Reilly — book cover

Value-Added Customer Service

by Tom Reilly
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Overview

In Value-Added Customer Service, business expert Tom Reilly goes beyond the sale to explore what an organization must do to build and maintain a solid client base--the foundation of any long-term company success. This invaluable book examines the factors that make up good customer service and shows how employees at every level can contributed to maximizing the service your company provides its customers.

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Book Details

Published
May 29, 1997
Publisher
Contemporary Books Inc
Pages
149
Format
Paperback
ISBN
9780809231904

More by Tom Reilly

Cromwell: An Honourable Enemy
Cromwell: An Honourable Enemy
Crush Price Objections: Sales Tactics for Holding Your Ground and Protecting Your Profit
Crush Price Objections: Sales Tactics for Holding Your Ground and Protecting Your Profit
Value-Added Selling: How to Sell More Profitably, Confidently, and Professionally by Competing on Value, Not Price 3/e
Value-Added Selling: How to Sell More Profitably, Confidently, and Professionally by Competing on Value, Not Price 3/e
Big Picture: Lessons from a Life in Filmmaking
Big Picture: Lessons from a Life in Filmmaking
Life Of Reilly
Life Of Reilly
Simple Psychology Simple Living in a Complicated World
Simple Psychology Simple Living in a Complicated World
Hollow Be Thy Name
Hollow Be Thy Name
Value-Added Sales Management
Value-Added Sales Management
The House
The House
Value-Added Selling : How to Sell More Profitably, Confidently and Professionally by Competing on Value, Not Price
Value-Added Selling : How to Sell More Profitably, Confidently and Professionally by Competing on Value, Not Price

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