Overview
Library Journal's Best Business Books for 2007
strategy+business magazine’s Best Business Books for 2007 Books (category: Human Capital)
Quietly seething...secretly resenting...and ultimately affecting performance, employees’ negative feelings toward their managers can lurk beneath the surface of even the most pleasant-seeming work relationships. These issues, if gone unchecked, can result in organizational catastrophe. To find out what’s really going on, the authors surveyed more than 50,000 employees in 65 organizations of all types and sizes, and discovered the 30 main causes of ill will. This book provides solutions for these fundamental symptoms of employee-manager discomfort, including employees’ sense that:
• they're being treated like children
• their contributions aren't respected
• their manager doesn't listen to them
• senior managers are incompetent
• they lack the resources and training they need to do their jobs well
• they get insufficient feedback
• their pay isn't fairly linked to job performance
• they are burdened by heavy workloads or inflexible schedules.
Featuring real-life examples, this eye-opening book empowers managers to make their workplaces more productive, congenial, and satisfying for their people and for themselves.
Editorials
From the Publisher
"Beyond having a catchy title, 30 Reasons Employees Hate Their Managers also contains some very relevant information for anyone in a supervisory position…well organized, clearly written, and easy to read. It’s based on sound management theory and reflects the author’s background in industrial/organizational psychology. A great reference manual that focuses on the value employees can and should bring to the organization. And better yet, it explains how you as a manager can better understand your employees and help to bring that value out in them."
Strategic Finance magazine
"… very relevant information for anyone in a supervisory position…well organized, clearly written, and easy to read…based on sound management theory and reflects the author’s background in industrial/organizational psychology.”
Strategic Finance magazine
“…offers real, practical strategeis for addressing concerns and improving almost any situation." -- Retail News
“…excellent primer for new managers and provides valuable insights for employees.” -- AORN Journal
“Writing in a delightfully straightforward manner… makes concrete suggestions to managers on how best to address each issue.” --Library Journal
“I could not put this book down…it is refreshing to read a management text that so closely resonates with your own experience.” -- Edge Magazine
“…good guide for young executives beginning their careers….experienced executives...can also benefit from commonsense reminders of how to handle everyday sticky management situations." -- Strategy+Business