Business & Economics, Management
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Synopsis
The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process — Analysis, Discovery, and Implementation — and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.
Book Details
Published
August 1, 1995
Publisher
Taylor & Francis, Inc.
Format
Hardcover
ISBN
9780527763015