CCNP: Support Study Guide

Get ready for your future today! Cisco's new Support exam is a requirement for the Cisco Certified Network Professional (CCNP) program. With full coverage of all exam objectives, you'll learn techniques and strategies for baselining and troubleshooting an environment using Cisco routers and switches for multiprotocol client hosts and servers. The CD contains a testing engine, electronic flashcards for PCs and Palm devices, and valuable networking tools and utilities.

Todd Lammle is a CCNP, MCT, MCSE, CNI, and MCNE. He is president of GlobalNet Training Solutions, Inc. (www.Lammle.com), and chief scientist of RouterSim, LLC (www.RouterSim.com). He is the author of several Cisco and Microsoft study guides from Sybex. Todd has more than eighteen years of experience designing, installing, and troubleshooting LANs and WANS.

Kevin Hales, CCNP, is a network engineer for the Utah Education Network, where he specializes in BGP and ATM and, using his six years of networking experience, manages a statewide WAN.