Employees - Attitudes & Productivity, Business Writing & Communication, Organizational Behavior - General & Miscellaneous, Leadership, Management - General & Miscellaneous, Industrial Management
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Overview
With anecdotal stories and sample dialogue, Bushe details the four key skills needed for honest, effective teamwork and uncovers the barriers to clarity that hamper performance and impede learning, endless cycles of lunchtime gossip.
Editorials
Publishers Weekly -
Bushe, a consultant, believes that the "interpersonal mush" that results when colleagues hide true feelings cripples leaders and teams. He identifies confusing signals and offers solutions (e.g., during meetings, all employees should state their views; managers should recapitulate and show they respect employees' opinions). Some catchphrases aren't helpful, but sample dialogues effectively show how misunderstandings occur. (May) Copyright 2001 Cahners Business Information.Book Details
Published
December 31, 2001
Publisher
Palo Alto, Calif. : Davies-Black, c2001.
Pages
250
Format
Hardcover
ISBN
9780891061526