Competent Communication

This competency-based hybrid text links communication theory to everyday skills and integrates coverage of intercultural communication and ethical issues into every chapter, giving students the chance to put what they learn into practice.

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An introductory text on the basic concepts of communication, from one- on-one situations to public speaking. Among other topics, it covers language acquisition, nonverbal communication, developing listening skills, managing conflict in interpersonal relationships, interviewing techniques, communicating in small groups, preparing and delivering presentations, and understanding mass communications. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Dan O’Hair is dean of the University of Kentucky College of Communications and Information Studies. He is past Presidential Professor in the Department of Communication at the University of Oklahoma and past president of the National Communication Association. He is co-author or co-editor of fifteen communication texts and scholarly volumes and has published more than eighty research articles and chapters in dozens of communication, psychology and health journals and books. He is a frequent presenter at national and international communication conferences, is on the editorial boards of various journals and has served on numerous committees and task forces for regional and national communication associations.

Mary Wiemann is an Associate Professor in the Department of Communication at Santa Barbara City College. A longtime educator of beginning college students, she contributes a strong teaching perspective to this book. Mary’s book chapters, journal articles, student manuals, instructor manuals, and online instructional materials all reflect her commitment to making effective communication real and accessible for students. A recipient of awards for outstanding teaching, Mary is also a communication laboratory innovator and has directed classroom research projects in the community college setting. She is a frequent presenter at the National Communication Association convention where she has held a number of offices in the Human Communication and Technology Division.