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Artificial Intelligence - General, General & Miscellaneous Computing, Expert Systems
Computers as Assistants by Peter Hoschka β€” book cover

Computers as Assistants

by Peter Hoschka
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Overview

Computer systems based on the notion of the computer as assistant have recently become the focus of intense interest. The expanding role of the computer in everyday life and the growing number of untrained users make it necessary to think about new ways of dividing labor between humans and machines. Future systems must take on more tasks and perform them more competently and autonomously than existing systems, but if they are to be adequately flexible and responsive to complexity, they cannot automate their performance completely. The aim of designers should be to create computer systems with capabilities similar to those of good assistants in the real world. Effective assistance has many characteristics. An assistant is expected, for instance, to be competent in some domains of expertise, to know the limits of his or her knowledge, to be able to process inexact instructions from clients, to adjust to and learn from them, to explain his or her behavior and suggestions, and to support clients in communication and cooperation with other people. Can such capabilities be built into computer systems? This book offers a strongly affirmative answer. The authors discuss the concepts and methods, particularly from the fields of artificial intelligence and computer-supported cooperative work (CSCW), that they have drawn on to develop successful system prototypes, and present a number of these prototypes, including assistants for graphics design, knowledge discovery in databases, coordination support, organizational memory, user interface design, and knowledge base construction.

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Book Details

Published
May 1, 1996
Publisher
Mahwah, N.J. : Lawrence Erlbaum Associates, 1996.
Pages
328
Format
Paperback
ISBN
9780805821888

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