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Library Administration and Services - General & Miscellaneous
Conflicts in Reference Services by William A. Katz β€” book cover

Conflicts in Reference Services

by William A. Katz, Ruth A. Fraley
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Overview

This collection examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.

Synopsis

This collection examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.

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Book Details

Published
January 1, 1985
Publisher
Routledge
Pages
236
Format
Hardcover
ISBN
9780866563857

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