Course Guide: Microsoft Word 2002-Illustrated INTERMEDIATE

Jennifer Duffy is a freelance writer who lives and works in New Hampshire. She has been writing for Course Technology for ten years, including four editions of Microsoft Word Illustrated for the popular Office series. Jennifer has worked successfully in the business world as a writer, editor, and public relations liaison. She brings her business knowledge, Word expertise, and writing skills to this book.

Carol M. Cram has authored over thirty-five textbooks on computer applications, business communications, and Internet-related subjects. As a faculty member at Capilano College in North Vancouver, she is currently the Convenor of the Executive and Project Administration Program, instructor of communications, business, and computer courses, and facilitates business writing seminars.