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Language Arts & Disciplines
Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior by Kerry Patterson — book cover

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

by Kerry Patterson
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Other editions of Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior by Kerry Patterson

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Publisher McGraw-Hill Companies, The
Published August 2004
Format Paperback · 284 pages
ISBN 9780071446525