Overview
Like it or not, all of us are touched by globalization. But few leaders are prepared for managing across cultures, and the costs of cultural blindspots can be immense-from lawsuits to lost opportunities. In Culture Clash, Dr. Zweifel gives you the global and intercultural competencies it takes to manage across cultures anywhere in the world. Using a variety of proven processes, learn how to:.Parachute into any culture and getthe job done while respecting localcustoms..Avoid costly mistakes in your cross-cultural interactions..Use the Global Results Pyramid todecode a national or corporate culture..Work with Global Integrator to navigate cross-cultural mergers and joint ventures..Orchestrate global meetings and tele-conferences that create alignment.
Synopsis
SelectBooks is proud to launch its new series authored by Dr. Thomas D. Zweifel, CEO of Swiss Consulting Group. The Global Leader Series focuses on the human element an organization s most valuable asset. Building on 20 years of performance coaching and cross-cultural management, Dr. Zweifel uses true stories, real research, and unique insight to give you the tools you need to manage and work with people effectively, and get results.
Like it or not, all of us are touched by globalization. But few leaders are prepared for working across borders, and the costs of cultural blind-spots can be immense from lawsuits to lost opportunities. In Culture Clash, Dr. Zweifel gives you the global and intercultural competencies it takes to manage across cultures anywhere in the world. Using a variety of proven processes, learn how to: Parachute into any culture and get the job done while respecting local customs.Avoid costly mistakes in your cross-cultural interactions.
Use the Global Results Pyramid to decode any national or corporate culture.
Work with Global Integrator to navigate cross-cultural mergers and joint ventures.
Orchestrate global meetings and teleconferences that create alignment. Thomas D. Zweifel is CEO of Swiss Consulting Group and a professor of leadership and cross-cultural management at Columbia University. By focusing on unleashing the human spirit, he has coached hundreds of managers on five continents since 1984 to produce breakthrough results. Now he pours his secrets into a series of path-breaking books.
Publishers Weekly
"Globalization is both good and bad news," writes Zweifel, CEO of the Swiss Consulting Group, which has 20 years of experience in cross-cultural management and human-centered strategy. It's good because it "presents us with new opportunities, and bad because it challenges our assumptions about what it means to be human today." Addressing these challenges, Zweifel fills this book-the first in the press's Global Leader Series-with assessments of the global landscape and its recent changes. Leaders would do well to heed Zweifel's advice; he reminds them of the high cost of mistakes when cultures clash (they "can run into billions of dollars, as the cases of Coca-Cola, DaimlerChrysler" and others illustrate). Although Zweifel isn't precise in explaining how to deal with specific countries (he drops anecdotes about promise-keeping Swedes and laid-back Latinos here and there), he does lay out general-and vital-rules that players in the global business game should be aware of, such as the ever-important "never take English for granted." (July) Copyright 2003 Reed Business Information.