Join Books.org — it's free
Home > Books > Customer Service over the Phone

Business & Economics, Customer Service
Customer Service over the Phone by Stephen Coscia — book cover

Customer Service over the Phone

by Stephen Coscia
Write a review
Log in to track your reading progress.

Reviews

There are no reviews yet. Log in to write one.

Book Details

Published
June 1, 1992
Publisher
Flatiron Pub
Format
Hardcover
ISBN
9780936648415

More by Stephen Coscia

Tele-Stress
Tele-Stress
Customer Service over the Phone: Techniques and Technology for Handling Customers over the P...
Customer Service over the Phone: Techniques and Technology for Handling Customers over the P...
Tele-Stress: Relief for Call Center Stress Syndrome
Tele-Stress: Relief for Call Center Stress Syndrome

Similar books

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
The Mind of the Customer: How the World's Leading Sales Forces Accelerate Their Customers' Success
The Mind of the Customer: How the World's Leading Sales Forces Accelerate Their Customers' Success
The Connectors: How the World's Most Successful Businesspeople Build Relationships and Win Clients for Life
The Connectors: How the World's Most Successful Businesspeople Build Relationships and Win Clients for Life
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
The Relationship Edge: The Key to Strategic Influence and Selling Success
The Relationship Edge: The Key to Strategic Influence and Selling Success
Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts
Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts
Customer Service: Career Success Through Customer Loyalty
Customer Service: Career Success Through Customer Loyalty
Improvise This!: How to Think on Your Feet So You Don't Fall on Your Face
Improvise This!: How to Think on Your Feet So You Don't Fall on Your Face
Excellence Every Day: Make the Daily Choice-Inspire Your Employees and Amaze Your Customers
Excellence Every Day: Make the Daily Choice-Inspire Your Employees and Amaze Your Customers
The Call Center Dictionary
The Call Center Dictionary