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Customers As Partners: Building Relationships That Last by Chip R. Bell — book cover

Customers As Partners: Building Relationships That Last

by Chip R. Bell
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Synopsis

Chip R. Bell—author of the popular Managing "Knock Your Socks Off" Service—presents a clear blueprint for maximizing business success by enhancing customer loyalty and building lasting relationships. Each chapter includes an illustrative story and key principles. "Excellent advice".—Ken Blanchard.

About the Author, Chip R. Bell

Bell is a senior partner with Performance Research Associates and manages their Dallas, Texas office. Prior to starting a consulting firm in the late 1970s, he was Vice President and Director of Management and Organization Development for NCNB.

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Book Details

Published
January 1, 1994
Publisher
Berrett-Koehler Publishers, Inc.
Format
Hardcover
ISBN
9781881052548

More by Chip R. Bell

Dance Lessons: Six Steps to Great Partnerships in Business and Life
Dance Lessons: Six Steps to Great Partnerships in Business and Life
Beep! Beep!: Competing in the Age of the Road Runner
Beep! Beep!: Competing in the Age of the Road Runner
Take Their Breath Away: How Imaginative Service Creates Devoted Customers
Take Their Breath Away: How Imaginative Service Creates Devoted Customers
Managing Knock Your Socks off Service
Managing Knock Your Socks off Service
Influencing
Influencing
Managers as Mentors
Managers as Mentors
Managers as Mentors : Building Partnerships for Learning
Managers as Mentors : Building Partnerships for Learning
Customer Love: Attracting and Keeping Customers for Life
Customer Love: Attracting and Keeping Customers for Life
Mentoring: Haga Crecer a Sus Colaboradores
Mentoring: Haga Crecer a Sus Colaboradores

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