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Delivering Government Services: An Annotated Bibliography

Name: Delivering Government Services: An Annotated Bibliography
Author: William J Murin
ISBN: 9780824066185

by William J Murin, J. Murin William

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Over 900 annotated references focusing on various dimensions of this subject: theoretical and methodological issues, international and comparative service delivery, citizen satisfaction with services, equity and equality. Annotation c. Book News, Inc., Portland, OR (booknews.com)