Egos & Eggshells

Library Journal

This easy-to-read, practical guide aims to assist supervisors in understanding how to have productive employees for the Nineties. The focus of the book is learning how to empower employees through effective communication, delegation, team building, and performance appraisal. In addition to explaining short steps to carry out each role, Robinson, a management consultant and trainer, offers self-development steps throughout. The focus here is on the supervisor's job. In contrast, Geoffrey Bellman's Getting Things Done When You're Not in Charge ( LJ 8/92) encourages support professionals to initiate change. Recommended for general collections.-- Jane M. Kathman, Coll. of St. Benedict Lib., St. Joseph, Minn.