Generalist Case Management: A Workbook for Skill Development

See first hand what case managers actually do on a day-to-day basis! With reality-based exercises, GENERALIST CASE MANAGEMENT: A WORKBOOK FOR SKILL DEVELOPMENT lets you participate in key parts of the case-management process including making assessments, arranging services from other agencies, providing advocacy services, and allocating scarce resources. Self assessment tools, client-based vignettes, agency profiles, practitioner-based vignettes, and creative problem solving tasks help you learn to work effectively with clients.

A perfect companion to any core case management text, this book and Web-based learning package uses reality-based exercises to show students, first hand, what case managers actually do on a day-to-day basis. Students participate in key parts of the case-management process, including making assessments, arranging services from other agencies, providing advocacy services, and allocating scarce resources.

See first hand what case managers actually do on a day-to-day basis! With reality-based exercises, GENERALIST CASE MANAGEMENT: A WORKBOOK FOR SKILL DEVELOPMENT lets you participate in key parts of the case-management process including making assessments, arranging services from other agencies, providing advocacy services, and allocating scarce resources. Self assessment tools, client-based vignettes, agency profiles, practitioner-based vignettes, and creative problem solving tasks help you learn to work effectively with clients.

Tricia McClam and Marianne Woodside have 60 years of combined experience preparing helping professionals at both the undergraduate and graduate levels. Their writing is grounded in their own experiences as human service professionals, their years as instructors in interviewing and counseling courses, and the lessons they have learned from their students. Both proven authors, they have experience and expertise in writing texts that are accessible, engaging, and practical. As educators and practitioners, they are aware of student needs, current issues and challenges in service delivery, and the importance of skills development necessary for the education and training of professional helpers.

Marianne Woodside and Tricia McClam have 60 years of combined experience preparing helping professionals at both the undergraduate and graduate levels. Their writing is grounded in their own experiences as human service professionals, their years as instructors in interviewing and counseling courses, and the lessons they have learned from their students. Both proven authors, they have experience and expertise in writing texts that are accessible, engaging, and practical. As educators and practitioners, they are aware of student needs, current issues and challenges in service delivery, and the importance of skills development necessary for the education and training of professional helpers.