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Overview
Guide to Clinical Resource Management is the first in a series of three handbooks. Clinical Resource Management (CRM) is the next stage in the evolution of restructuring/reengineering. It involves advanced practice clinical case management, restructuring the quality and utilization departments, and creating multidisciplinary clinical service teams that cross the traditional boundaries of hospital departments, clinics, and physicians. The handbook details the design, implementation, and evaluation of a CRM program in an institution well advanced in restructuring the delivery of acute care and offers a strategy for surviving and succeeding in a managed care environment.The book contains black-and-white illustrations.
Synopsis
Guide to Clinical Resource Management is the first in a series of three handbooks. Clinical Resource Management (CRM) is the next stage in the evolution of restructuring/reengineering. It involves advanced practice clinical case management, restructuring the quality and utilization departments, and creating multidisciplinary clinical service teams that cross the traditional boundaries of hospital departments, clinics, and physicians. The handbook details the design, implementation, and evaluation of a CRM program in an institution well advanced in restructuring the delivery of acute care and offers a strategy for surviving and succeeding in a managed care environment.
Cheryl Glisch
This book outlines the development of a clinical resource management program within an academic health care setting. Sample documentation and several case studies are provided. This book serves to model an integrated approach to clinical resource management, promoting effective resource utilization programs that coordinate and enhance patient care processes while focusing on financial outcomes. Its content meets the authors' objectives by outlining the necessity for such programs, leadership strategies and implementation processes. It also explains key structures in quality management, case management, and team development. The book will be useful for healthcare administrators, quality improvement professionals, physicians, and other health care providers. It provides valuable information on program infrastructure and implementation strategies. The case studies provide specific examples of continuing process improvement and documentation of cost effectiveness. As participants in this model program, the authors provide first-hand information. The illustrations provide examples of organizational structure, personnel requirements and position descriptions, clinical guidelines, protocols, data collection, patient education and teaching, financial reporting, outcome documentation, and other program elements. The book is well organized and easy to read, with each chapter containing objectives, subheadings, and boxed illustrations. References are located at the end of most chapters. Given the current focus on cost effectiveness and quality in health care, this book presents a good frame of reference and sample documentation tools useful for designing and implementing clinical resourceprograms. The multidisciplinary team approach toward provision of an integrated, coordinated continuum of care will appeal to professionals in various practice settings.
Editorials
From The Critics
Reviewer: Cheryl Glisch, MS, RT(T)(Medical College of Wisconsin)Description: This book outlines the development of a clinical resource management program within an academic health care setting. Sample documentation and several case studies are provided.
Purpose: This book serves to model an integrated approach to clinical resource management, promoting effective resource utilization programs that coordinate and enhance patient care processes while focusing on financial outcomes. Its content meets the authors' objectives by outlining the necessity for such programs, leadership strategies and implementation processes. It also explains key structures in quality management, case management, and team development.
Audience: The book will be useful for healthcare administrators, quality improvement professionals, physicians, and other health care providers. It provides valuable information on program infrastructure and implementation strategies. The case studies provide specific examples of continuing process improvement and documentation of cost effectiveness. As participants in this model program, the authors provide first-hand information.
Features: The illustrations provide examples of organizational structure, personnel requirements and position descriptions, clinical guidelines, protocols, data collection, patient education and teaching, financial reporting, outcome documentation, and other program elements. The book is well organized and easy to read, with each chapter containing objectives, subheadings, and boxed illustrations. References are located at the end of most chapters.
Assessment: Given the current focus on cost effectiveness and quality in health care, this book presents a good frame of reference and sample documentation tools useful for designing and implementing clinical resource programs. The multidisciplinary team approach toward provision of an integrated, coordinated continuum of care will appeal to professionals in various practice settings.
Cheryl Glisch
This book outlines the development of a clinical resource management program within an academic health care setting. Sample documentation and several case studies are provided. This book serves to model an integrated approach to clinical resource management, promoting effective resource utilization programs that coordinate and enhance patient care processes while focusing on financial outcomes. Its content meets the authors' objectives by outlining the necessity for such programs, leadership strategies and implementation processes. It also explains key structures in quality management, case management, and team development. The book will be useful for healthcare administrators, quality improvement professionals, physicians, and other health care providers. It provides valuable information on program infrastructure and implementation strategies. The case studies provide specific examples of continuing process improvement and documentation of cost effectiveness. As participants in this model program, the authors provide first-hand information. The illustrations provide examples of organizational structure, personnel requirements and position descriptions, clinical guidelines, protocols, data collection, patient education and teaching, financial reporting, outcome documentation, and other program elements. The book is well organized and easy to read, with each chapter containing objectives, subheadings, and boxed illustrations. References are located at the end of most chapters. Given the current focus on cost effectiveness and quality in health care, this book presents a good frame of reference and sample documentation tools useful for designing and implementing clinical resourceprograms. The multidisciplinary team approach toward provision of an integrated, coordinated continuum of care will appeal to professionals in various practice settings.4 Stars! from Doody