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Overview
Human-Centered e-Business focuses on analysis, design and development of human-centered e-business systems. The authors illustrate the benefits of the human-centered approach in intelligent e-sales recruitment application, integrating data mining technology with decision support model for profiling transaction behavior of internet banking customers, user-centered context dependent data organization using XML, knowledge management,and optimizing the search process through human evaluation in an intelligent interactive multimedia application. The applications described in this work, facilitates both e-business analysis from a business professional's perspective, and human-centered system design from a system development perspective. These applications employ a range of internet and soft computing technologies.
Synopsis
Khosla (La Trobe U.), Damiani (U. of Milan), and Grosky (U. of Michigan) examine the analysis, design and development of human-centered e-business systems. Coverage includes an overview of e-business concepts and technologies; converging trends toward human- centeredness in e-business and other information systems and computer science; a discussion of enabling theories; a human-centered e-business system development framework and a human-centered virtual machine (HCVM); applications of HCVM in areas like e- recruitment, customer relationship management, e- banking, and knowledge management; and hypermedia information systems and hypermedia data modeling. Annotation ©2003 Book News, Inc., Portland, OR