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Synopsis
...management theories and research pertaining to human relations in business with attention given to ways to empower employees and to handle confrontations.
Booknews
Henderson (Dean, liberal arts, U. of Oklahoma) examines the process by which managers and supervisors direct employees, specifically addressing the downsizing corporate environment and subsequent employee reactions. Discussing research data and management theory, he provides cogent analyses that lead to solutions in dealing with a complex corporate environment and focuses on selected employee challenges such as burn out, alcoholism, battered workers, and homosexual employees. His conclusion argues for a corporate mission which includes employee empowerment as part of a transforming business environment. Annotation c. Book News, Inc., Portland, OR (booknews.com)