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Icmi's Call Center Management Dictionary: The Essential Reference for Contact Center, Help D...

Name: Icmi's Call Center Management Dictionary: The Essential Reference for Contact Center, Help D...
Author: Brad Cleveland
ISBN: 9780965909358

by Brad Cleveland

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Book Details

Published

April 1, 2003

Publisher

ICMI Press (International Customer Management

Format

Paperback

ISBN

9780965909358

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