Iso 9000

Booknews

For senior executives of companies aspiring to the ISO 9000 quality standard increasingly becoming demanded by customers, globally as well as in the European Community. Assumes a good knowledge of quality considerations and standards in general. Discusses the economic and historical aspects of the standard, steps for implementing it in various departments, certification and registration, the application to services, and other topics. Updated from the first edition (no date noted) to incorporate the latest revisions. No bibliography. Annotation c. Book News, Inc., Portland, OR (booknews.com)