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ISO 9001:2000 Internal Audits Made Easy, Second Edition by Ann W. Phillips β€” book cover

ISO 9001:2000 Internal Audits Made Easy, Second Edition

by Ann W. Phillips
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Synopsis

ISO 9001:2000 Internal Audits Made Easy, Second Edition, provides even more effective tools, techniques, and step-by-step guidleines for performing internal audits that are effective at improving the business and its bottom line. Included in this book is a CD including a sample process map and 13 sample process models; audit checklists to assist a new auditor in developing a process-based audit strategy; and forms and templates to report the audit and track corrective actions. All tools on the CD are in Word to facilitate your customizing them for your organization. The fast-paced text is designed specifically for internal auditors and audit coordinators, describing in plain English how to: a. Establish an environment where managers and employees value the internal audit process as a critical tool in its overall quality improvement strategy; b. Use process models to help evaluate the effectiveness of processes and their interactions; c. Create effective checklists based on process models; d. Tap into the expertise of the auditee to discover audit fingings that will result in measurable improvements to the business; e. Report audit findings in a way that encourages timely, thorough corrective action; f. Calculate return on investment for corrective actions taken as a result of internal audits and communicate these successes throughout the organization.

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Book Details

Published
July 1, 2005
Publisher
Quality Techniques
Pages
241
ISBN
9780972284615

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