Knowledge Management - A Blueprint for Delivery

We are now in the 'third wave' of Knowledge Management - the first was focused on the potential of new technology, while the second focused on the nature of knowledge and how people 'know' and learn. The focus in the third phase is two-fold: building individual and team productivity, and proper alignment of Knowledge Management efforts in helping deliver on strategic goals of the organization.

Knowledge Management- a Blueprint for Delivery explores and builds on current ideas about the dynamics of knowledge in organizations, answering such questions as: 'What is knowledge management?' and 'What does it mean for today's companies and organizations?'

Written by two leading knowledge management practitioners, this book looks beyond academic theory and software company hype to focus on the roles that knowledge and information play in creating high-performance organizations.

Built on their extensive experience of Knowledge Management programme design and delivery, Knowledge Management- a Blueprint for Delivery:
- contains a comprehensive survey of the whole area of Knowledge Management, from theory and strategy creation through to techniques, tools, and delivery of change
- provides an insight into developing and managing Knowledge Management initiatives
- bridges the gap between theoretical, strategic, and practical hands-on perspectives

• Contains a comprehensive survey of the whole area of Knowledge Management, from theory and strategy creation through to techniques, tools and delivery of change
  
• Provides an insight into developing and managing Knowledge Management initiatives
  
• Bridges the gap betweentheoretical, strategic and practical hands-on perspectives

Audience: IT, information management and HR/Knowledge Management professionals; Change leaders; Senior managers; Consultants; Anyone with an interest in improving organizational performance.

Tom Knight is a specialist in knowledge management strategy, information architecture and the behavioural and leadership issues surrounding the creation and use of knowledge in organizations. A former daily newspaper journalist with a long background in publishing, media and corporate information systems design and implementation, he heads up the Mobilizing Knowledge community of practice for Knowledge Management practitioners across Fujitsu's European businesses.

Trevor Howes is a Chartered Engineer, British Computer Society member and accredited project and programme manager. His specialism is organizational change, focusing on Business Process Re-engineering and benefits-based business case development and investment appraisal. He also runs a parallel community of practice within Fujitsu Services for business consultants and analysts.