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Lean Six Sigma for Service
by
Michael L. George
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Book Details
Published
June 1, 2003
ISBN
9780071436359
More by Michael L. George
The Lean Six SIGMA Pocket ToolBook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality, Speed, and Complexity
What is Lean Six Sigma?
Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Lean Six SIGMA : Combining Six SIGMA Quality with Lean Production Speed
