Overview
Offering an insider's perspective on Six Sigma, this book looks in depth at how this methodology can be adopted and implemented in organizations for maximum results.
Written in an accessible and jargon-free style, the author highlights the 'dos and don'ts' of the programme, its successes as well as its weaknesses.
Synopsis
Six Sigma is a data driven structured problem-solving methodology for solving chronic issues facing businesses. In this pocket (4.75x7") guide for managers, Sarkar (ICICI Bank) maps the implementation of Six Sigma methodology in organizations through 72 brief lessons containing do's and don'ts, tips, and checklists. Annotation ©2004 Book News, Inc., Portland, OR