Business Writing & Communication, Management - General & Miscellaneous, Occupational & Industrial Psychology
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Overview
THE MANAGER'S TOUGH QUESTION ANSWER BOOK gives you hundreds of word-for-word responses that will help you defuse conflicts, gain the support of colleagues, motivate employees, and avoid misunderstandings. You'll find several choices of response for each question, making it easy for you to convey exactly the message you wish to send in every on-the-job situation.Book Details
Published
May 23, 1996
Publisher
Englewood Cliffs, N.J. : Prentice Hall, c1996.
Pages
352
Format
Hardcover
ISBN
9780132265157