Volunteer Work, Human Resources - General & Miscellaneous, Change Management

Managing Change in Voluntary Organizations

Name: Managing Change in Voluntary Organizations
Author: Nigel Gann
ISBN: 9780335196210

by Nigel Gann

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Overview

This is a book about how voluntary organizations cope with the relentless demands of change - the ácontract culture', service delivery, the 'professionalization' of the voluntary sector, the 'new managerialism'. It focuses on the needs of voluntary organizations as they confront the absorption of their provision into mainstream care services; the need to adopt business methods in their internal organization and external relationships; and the development of policies and procedures to ensure the provision of quality services. Nigel Gann provides many examples of good working practice, as well as an exploration of the key issues involved in áquality' management. Trustees, paid workers and volunteers will find the book of practical value, while the national and long-term implications of change in the voluntary sector will be of concern to local authorities, students of social policy and organizational behaviour, and others concerned with the privatization of care services.