With an estimated installation base of 4.6 million, ACT! is the world's best-selling contact manager. This new version is the first major release of ACT! in seven years. The new product includes more new features than have ever been included in any ACT! update. When new users install this new version, most will need a comprehensive guide to figure out how to get the most out of all the updated functionalities. "Managing Contacts with ACT!" is the perfect companion for any new and/or upgraded users. Filled with tips, notes, cautions, sales pointers, and callouts to explain the new features, this tutorial is easy to learn from and very effective for any users looking to get the most out of managing their contacts.
Synopsis
With an estimated installation base of 4.6 million, ACT! is the world's best-selling contact manager. This new version is the first major release of ACT! in seven years. The new product includes more new features than have ever been included in any ACT! update. When new users install this new version, most will need a comprehensive guide to figure out how to get the most out of all the updated functionalities. "Managing Contacts with ACT! 7" is the perfect companion for any new and/or upgraded users. Filled with tips, notes, cautions, sales pointers, and callouts to explain the new features, this tutorial is easy to learn from and very effective for any users looking to get the most out of managing their contacts.
About the Author, Edward Kachinske
Edward and Timothy Kachinske are leaders in the ACT! and CRM industries. In fact, just after selling ACT! to Interact Commerce Corporation in May 2000, Symantec -- the former owner of ACT! -- turned to Edward and Tim to train their sales staff and set up ACT! synchronization for their corporate licensing sales group. Edward and Timothy run Innovative Solutions, a CRM consulting company that has been ranked in the top 1% of ACT! resellers worldwide by sales volume for the past four years. Innovative Solutions is a Platinum Level ACT! Partner, the highest level attainable. Edward and Tim authored the Official ACT! 2005 Training Manuals, published by Thomson Learning and branded as an official Sage Software product. They have written 34 course manuals covering ACT!. In 2003, their course manuals for ACT! 6.0 were rated the #1 selling ACT! Add-on product in any category by the ACT! Add-On Store. Edward has served on partner advisory councils for ACT! 6.0, ACT! 2005, ACT! for Web, and ACT! for Palm. Edward was elected to a two year term to the peer-elected ACT! Advisory Board in 2004. In partnership with Best Software, Innovative Solutions produces the Advanced ACT! eNews. Over the past six years, Edward and Tim have published more than 150 ACT!-related articles in various magazines and trade newsletters. Edward and Tim also produced the Innovative ACT! Training Series, a multi volume CD-ROM ACT! training course. The series has sold over 10,000 volumes.