Human Resources, Consumer Industries

Managing People

Name: Managing People
Author: Michael Riley
ISBN: 9781136382888

by Michael Riley, Andrew Thompson

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Overview

Riley explores how aspects such as labour cost, utilisation, labour market behaviour and pay are inseparable from skills of people management, particularly in a labour-intensive industry. Managing People provides a practical approach to applying management techniques in a manner germane to the 1990s. It is especially of relevance for managers with responsibility for personnel and training, though degree-level students will also find its non-prescriptive approach helpful.

Audience: Professionals in hotel and catering industry, Managers with responsibility for personnel and training, Degree-level students.

About the Author, Michael Riley

Professor Riley is a specialist in labour market studies and Human Resource Management in Service Industries. Educated at Sussex and Essex Universities, he has written extensively on labour matters in the Tourism and Hospitality Industry. Before entering academic life he held senior appointments in industry. His research interests include labour productivity and the qualitative aspects of labour supply.

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Booknews

A 5x8" guide to management techniques in the hospitality industry, exploring the connection between aspects such as labor cost, labor market behavior, and pay, and people management skills. Outlines theories of behavioral science applied to the hotel and catering industry, discusses personnel administration, explains labor market concepts, and offers suggestions for career management and developing labor strategies. For managers and students. Annotation c. Book News, Inc., Portland, OR (booknews.com)