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Managing Service Quality
by
Paul Kunst, Jos Lemmink
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Editions
2
Other editions of
Managing Service Quality
by Paul Kunst, Jos Lemmink
Publisher
Sage Publications Ltd
Published
1997/06/28
Format
Hardcover Β· 208 pages
ISBN
9781853963629
Publisher
Paul Chapman Publishing
Published
1996/01/28
Format
Hardcover
ISBN
9781853963308