Managing User-Centred Libraries and Information Services

Booknews

Shows professionals working in libraries and information services how to meet users' needs and how to develop management methods that put users first. This second edition contains revised versions of eight of the original 12 chapters, plus four new chapters by different authors on automation as a management tool, management of financial resources, marketing, and measuring performance. Of interest to practicing librarians and information workers as well as students. Annotation c. by Book News, Inc., Portland, Or.