Overview
A medical office will be more successful if it has a strategy in place that will enhance health outcomes, increase patient satisfaction, and add value to the health care product being delivered. This system will help you formulate procedures and policies to put you and your practice on a path to success. The Medical Practice Management System is a tool for you, the office administrator or medical office administration student, to begin preparing and enhancing your office's strategy for the future. By utilizing this system, you will walk through writing a business plan, setting employment standards, coordinating facility operations, and implementing HIPAA policies. Also, the Medical Practice Management System is a dynamic way to learn the policies and procedures that are used in the medical office, emphasizing the importance of having policies in place and the considerations that go into developing those policies.
Synopsis
A medical office will be more successful if it has a strategy in place that will enhance health outcomes, increase patient satisfaction, and add value to the health care product being delivered. This system will help you formulate procedures and policies to put you and your practice on a path to success. The Medical Practice Management System is a tool for you, the office administrator or medical office administration student, to begin preparing and enhancing your office's strategy for the future. By utilizing this system, you will walk through writing a business plan, setting employment standards, coordinating facility operations, and implementing HIPAA policies. Also, the Medical Practice Management System is a dynamic way to learn the policies and procedures that are used in the medical office, emphasizing the importance of having policies in place and the considerations that go into developing those policies.
Doody Review Services
Reviewer:Elizabeth Sutherland, AA(University of Maryland School of Medicine)
Description:This comprehensive manual provides standard, straightforward policies and procedures that will ensure successful operations, both administrative and clinical, in a medical practice. Tools, along with descriptions and explanations of what regulations require, are key to practice operations -- regardless of size.
Purpose:The purpose is to improve health outcomes, increase patient satisfaction, and establish ongoing monitoring of administrative systems by identifying key areas that should be updated to stay abreast of industry changes. This is essential in today's practices as we are faced with new and changing regulations and payer rules that affect patient care and all aspects of practice operations. The format allows administrators to reevaluate current policies and procedures and update them to support changes and/or trends. It also provides excellent material for creating/setting up a new practice. The specificity, for example, of the business platform section is excellent. The author has done a good job outlining some very complicated areas in a straightforward way. The appendix and glossary are also very helpful.
Audience:The book is written for practitioners, administrators, and/or staff and is not limited to a specific specialty. The author writes in the first person, meaning, for example, that the section on telephone management could be used by front desk receptionists for ideas on how to improve the way they are currently performing their duties. The author's 20-plus years in practice management, hands-on-experience as administrator in a healthcare facility, and work with physicians writing business plans, brings a lot of credibility to this book.
Features:This is a comprehensive guide to federal regulations for practitioners who would like to set up a private practice and measure progress. For administrators and managers, it provides guidelines for practice operations to ensure patient, physician, and staff satisfaction and reimbursement. This is an all-inclusive reference. From a guide to writing a business plan and what should be included and how to write it, to facility environmental guidelines that are as specific as how the crash cart should be used and what it contains, to guidelines for front office operations and billing - this book has it all! An excellent appendix contains hundreds of forms and guidelines and the CD-ROM provides forms that can easily be adapted to a specific practice to efficiently update and implement changes.
Assessment:This is a basic, practical, useful book that can be used by many. There are a number of excellent resources available that provide similar information and guidelines, such as The Physician Billing Process: Avoiding Potholes in the Road to Getting Paid, Walker et al. (Medical Group Management Association, 2004), and Mastering Patient Flow: Using Lean Thinking to Improve Your Practice Operations, 3rd edition, Woodcock et al. (Medical Group Management Association, 2007). Medical Practice Management System is yet another excellent guide that has added value because of the amount of information it gathers in one book.
Editorials
From The Critics
Reviewer: Elizabeth Sutherland, AA(University of Maryland School of Medicine)Description: This comprehensive manual provides standard, straightforward policies and procedures that will ensure successful operations, both administrative and clinical, in a medical practice. Tools, along with descriptions and explanations of what regulations require, are key to practice operations — regardless of size.
Purpose: The purpose is to improve health outcomes, increase patient satisfaction, and establish ongoing monitoring of administrative systems by identifying key areas that should be updated to stay abreast of industry changes. This is essential in today's practices as we are faced with new and changing regulations and payer rules that affect patient care and all aspects of practice operations. The format allows administrators to reevaluate current policies and procedures and update them to support changes and/or trends. It also provides excellent material for creating/setting up a new practice. The specificity, for example, of the business platform section is excellent. The author has done a good job outlining some very complicated areas in a straightforward way. The appendix and glossary are also very helpful.
Audience: The book is written for practitioners, administrators, and/or staff and is not limited to a specific specialty. The author writes in the first person, meaning, for example, that the section on telephone management could be used by front desk receptionists for ideas on how to improve the way they are currently performing their duties. The author's 20-plus years in practice management, hands-on-experience as administrator in a healthcare facility, and work with physicians writing business plans, brings a lot of credibility to this book.
Features: This is a comprehensive guide to federal regulations for practitioners who would like to set up a private practice and measure progress. For administrators and managers, it provides guidelines for practice operations to ensure patient, physician, and staff satisfaction and reimbursement. This is an all-inclusive reference. From a guide to writing a business plan and what should be included and how to write it, to facility environmental guidelines that are as specific as how the crash cart should be used and what it contains, to guidelines for front office operations and billing - this book has it all! An excellent appendix contains hundreds of forms and guidelines and the CD-ROM provides forms that can easily be adapted to a specific practice to efficiently update and implement changes.
Assessment: This is a basic, practical, useful book that can be used by many. There are a number of excellent resources available that provide similar information and guidelines, such as The Physician Billing Process: Avoiding Potholes in the Road to Getting Paid, Walker et al. (Medical Group Management Association, 2004), and Mastering Patient Flow: Using Lean Thinking to Improve Your Practice Operations, 3rd edition, Woodcock et al. (Medical Group Management Association, 2007). Medical Practice Management System is yet another excellent guide that has added value because of the amount of information it gathers in one book.
From The Critics
Reviewer: Elizabeth Sutherland, AA(University of Maryland School of Medicine)Description: This comprehensive manual provides standard, straightforward policies and procedures that will ensure successful operations, both administrative and clinical, in a medical practice. Tools, along with descriptions and explanations of what regulations require, are key to practice operations — regardless of size.
Purpose: The purpose is to improve health outcomes, increase patient satisfaction, and establish ongoing monitoring of administrative systems by identifying key areas that should be updated to stay abreast of industry changes. This is essential in today's practices as we are faced with new and changing regulations and payer rules that affect patient care and all aspects of practice operations. The format allows administrators to reevaluate current policies and procedures and update them to support changes and/or trends. It also provides excellent material for creating/setting up a new practice. The specificity, for example, of the business platform section is excellent. The author has done a good job outlining some very complicated areas in a straightforward way. The appendix and glossary are also very helpful.
Audience: The book is written for practitioners, administrators, and/or staff and is not limited to a specific specialty. The author writes in the first person, meaning, for example, that the section on telephone management could be used by front desk receptionists for ideas on how to improve the way they are currently performing their duties. The author's 20-plus years in practice management, hands-on-experience as administrator in a healthcare facility, and work with physicians writing business plans, brings a lot of credibility to this book.
Features: This is a comprehensive guide to federal regulations for practitioners who would like to set up a private practice and measure progress. For administrators and managers, it provides guidelines for practice operations to ensure patient, physician, and staff satisfaction and reimbursement. This is an all-inclusive reference. From a guide to writing a business plan and what should be included and how to write it, to facility environmental guidelines that are as specific as how the crash cart should be used and what it contains, to guidelines for front office operations and billing - this book has it all! An excellent appendix contains hundreds of forms and guidelines and the CD-ROM provides forms that can easily be adapted to a specific practice to efficiently update and implement changes.
Assessment: This is a basic, practical, useful book that can be used by many. There are a number of excellent resources available that provide similar information and guidelines, such as The Physician Billing Process: Avoiding Potholes in the Road to Getting Paid, Walker et al. (Medical Group Management Association, 2004), and Mastering Patient Flow: Using Lean Thinking to Improve Your Practice Operations, 3rd edition, Woodcock et al. (Medical Group Management Association, 2007). Medical Practice Management System is yet another excellent guide that has added value because of the amount of information it gathers in one book.