Microsoft Operations Manager 2005 Unleashed: With a Preview of Operations Manager 2007

This book is your most complete source for in-depth information about Microsoft Operations Manager 2005!

Microsoft Operations Manager 2005 Unleashed provides a comprehensive guide to Microsoft Operations Manager (MOM) 2005. MOM is a tool that helps implement operations management, but it is not a piece of software that you can simply install and instantly have working.

This book provides reference material that will guide you through the steps to design, deploy, and configure MOM within your environment. You learn how to tune your MOM environment and tackle common challenges, such as managing your Microsoft operating systems, directory services, messaging platforms, and databases. Inside you will find comprehensive information on how to develop your own reports and management packs for your MOM environment as well as practical real-world examples, based on hands-on MOM experience.

· Plan your MOM deployment

· Architect MOM for performance, redundancy, and security

· Install or upgrade to MOM 2005

· Back up important MOM components

· Implement, troubleshoot, deploy, and manage management packs

· Work with rules and tune them

· Manage different aspects of your environment, including the Windows operating system, directory services, Exchange email, and SQL Server

· Extend MOM using connectors and third-party management packs

· Develop management packs, reports, and scripts

· Prepare for the next version of Operations Manager

CD–ROM includes

· Microsoft’s MOM 2005 Resource Kit and MOM 2005 Sizer

· MOM Agent Monitor

· Management packs and scripts written or customized for this book

· Live Links—more than 100 (clickable) hypertext links and references to materials and sites related to Operations Manager

Contents

About the Authors xxi

Acknowledgments xxiii

Introduction 1

Part I Operations Management Overview and Concepts

Chapter 1 Operations Management Basics 7

Chapter 2 What’s New 41

Chapter 3 How Does It Work? 57

Part II Planning and Installation

Chapter 4 Planning Your MOM Deployment 99

Chapter 5 Planning Complex Configurations 151

Chapter 6 Installing MOM 2005 173

Chapter 7 Upgrading to MOM 2005 211

Part III Deploying MOM

Chapter 8 Post-Installation Tasks 237

Chapter 9 Installing and Configuring Agents 267

Chapter 10 Complex and High Performance Configurations 297

Chapter 11 Securing MOM 329

Part IV Administering MOM

Chapter 12 Backup and Recovery 365

Chapter 13 Administering Management Packs 395

Chapter 14 Monitoring with MOM 423

Part V Managing with MOM

Chapter 15 Managing the Operating System 487

Chapter 16 Managing Directory Services 527

Chapter 17 Managing Microsoft Messaging 565

Chapter 18 Database Management 595

Part VI Moving Beyond MOM 2005

Chapter 19 Interoperability 625

Chapter 20 Developing Management Packs 661

Chapter 21 Using and Developing Reports 719

Chapter 22 Using and Developing Scripts 777

Chapter 23 Touring Operations Manager 2007 825

Part VII Appendixes

Appendix A MOM Internals 865

Appendix B Registry Settings 887

Appendix C Performance Counters 895

Appendix D Database Views 901

Appendix E Reference URLs 907

Appendix F On the CD 917

Index 919

This book is your most complete source for in-depth information about Microsoft Operations Manager 2005!

Microsoft Operations Manager 2005 Unleashed provides a comprehensive guide to Microsoft Operations Manager (MOM) 2005. MOM is a tool that helps implement operations management, but it is not a piece of software that you can simply install and instantly have working.

This book provides reference material that will guide you through the steps to design, deploy, and configure MOM within your environment. You learn how to tune your MOM environment and tackle common challenges, such as managing your Microsoft operating systems, directory services, messaging platforms, and databases. Inside you will find comprehensive information on how to develop your own reports and management packs for your MOM environment as well as practical real-world examples, based on hands-on MOM experience.

·    Plan your MOM deployment

·    Architect MOM for performance, redundancy, and security

·    Install or upgrade to MOM 2005

·    Back up important MOM components

·    Implement, troubleshoot, deploy, and manage management packs

·    Work with rules and tune them

·    Manage different aspects of your environment, including the Windows operating system, directory services, Exchange email, and SQL Server

·    Extend MOM using connectors and third-party management packs

·    Develop management packs, reports, and scripts

·    Prepare for the next version of Operations Manager

CD–ROM includes

·    Microsoft’s MOM 2005 Resource Kit and MOM 2005 Sizer

·    MOM Agent Monitor

·    Management packs and scripts written or customized for this book

·    Live Links—more than 100 (clickable) hypertext links and references to materials and sites related to Operations Manager

Contents

About the Authors  xxi

Acknowledgments  xxiii

Introduction  1

Part I   Operations Management Overview and Concepts

Chapter 1   Operations Management Basics   7

Chapter 2   What’s New   41

Chapter 3   How Does It Work?   57

Part II Planning and Installation

Chapter 4   Planning Your MOM Deployment   99

Chapter 5   Planning Complex Configurations   151

Chapter 6   Installing MOM 2005   173

Chapter 7   Upgrading to MOM 2005   211

Part III    Deploying MOM

Chapter 8   Post-Installation Tasks   237

Chapter 9   Installing and Configuring Agents   267

Chapter 10    Complex and High Performance Configurations   297

Chapter 11    Securing MOM   329

Part IV    Administering MOM

Chapter 12    Backup and Recovery   365

Chapter 13    Administering Management Packs   395

Chapter 14    Monitoring with MOM   423

Part V Managing with MOM

Chapter 15    Managing the Operating System   487

Chapter 16    Managing Directory Services   527

Chapter 17    Managing Microsoft Messaging   565

Chapter 18    Database Management   595

Part VI    Moving Beyond MOM 2005

Chapter 19    Interoperability   625

Chapter 20    Developing Management Packs   661

Chapter 21    Using and Developing Reports   719

Chapter 22    Using and Developing Scripts   777

Chapter 23    Touring Operations Manager 2007   825

Part VII Appendixes

Appendix A MOM Internals   865

Appendix B Registry Settings   887

Appendix C Performance Counters   895

Appendix D Database Views   901

Appendix E   Reference URLs   907

Appendix F   On the CD   917

Index   919

Kerrie Meyler, MA, BA, MCSE, CNA, is an independent consultant and former trainer with more than 15 years’ experience in IT. While at Microsoft in Field Technical Sales for four years she focused on infrastructure and management, presenting at numerous product launches. She also presented at internal Microsoft conferences and received company recognition and awards including a SPAR MGS award. An MCT for six years, Kerrie worked with Microsoft Learning to develop functional specifications for the 2550: Implementing Microsoft Operations Manager 2000 Microsoft Official Curriculum course and did the beta teach for that course. She also participated in the alpha walkthrough for the 2274: Managing a Microsoft Windows Server 2003 Environment course. As an author, she coauthored an IIS 6.0 Administration book.

Cameron Fuller, BS, MCSE, is a Senior Lead consultant for Catapult Systems, an IT consulting company and Microsoft Gold Certified Partner in Advanced Infrastructure Solutions. He focuses on management solutions, and serves as the Microsoft Operations Management Champion for Catapult. Cameron’s 15 years of infrastructure experience include working with medium to large companies in the retail, education, healthcare, distribution, transportation, and energy industries. Cameron continually focuses on improving his existing business and technical skill sets through hands-on experience and leveraging certifications including an MCSE since NT 3.51, MCSA, A+, Linux+, Server+, and CCSA. Cameron is also a public speaker, co-presenting with Microsoft on MOM 2005 at TechEd and the MOM 2005 product launches in Dallas and Tulsa.

Contributors:

Chris Amaris is chieftechnology officer and cofounder of Convergent Computing. He has more than 20 years of consulting experience and specializes in security, performance tuning, systems management, migration, and messaging. A prolific book-publishing veteran, Chris has written on Network Security, Windows 2000 Performance Tuning, Windows 2000 Security, Windows Server 2003, and Exchange Server 2003. His certifications include Certified Information Systems Security Professional (CISSP), Certified Homeland Security (CHS III), MCSE, Novell CNE, Banyan CBE, and Certified Project Manager.

John Joyner, LCDR USN-R, BS, MCSE, is a highly decorated U.S. Navy computer scientist, designing and operating the U.S. Navy’s first Internet-connected aircraft carrier network. Today he is a chief architect at ClearPointe, a Microsoft Gold Certified Partner for Advanced Infrastructure and Security Solutions and a pioneer in the managed service provider industry. John has designed MOM deployments for some of the world’s largest companies, and also is the creator of ClearPointe’s hosted NOC solution, awarded the Central Region Partner of the Year Competency award at the Microsoft 2006 Worldwide Partner Conference.

Alec Minty is a Senior Consultant with Convergent Computing. Alec is a longtime advocate of operations management, systems management, and security technologies. He specializes in designing, implementing, and supporting MOM and SMS infrastructures for a variety of large utility, telecommunications, and engineering organizations. Alec also has experience in the deployment, migration, and integration of other technologies such as Windows, Exchange, Active Directory, ISA, identity management, and SQL Server. He is a contributing author on ISA 2004 Unleashed.