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Net Gain: Expanding Markets through Virtual Communities: Expanding Markets through Virtual Communities by John Hagel β€” book cover

Net Gain: Expanding Markets through Virtual Communities: Expanding Markets through Virtual Communities

by John Hagel, Arthur G. Armstrong
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Overview

This Book is the Manifesto for a new generation of competitors who want to reap the elusive rewards of the on-line economy. Like no other book, Net Gain identifies where the real value lies on the Internet and on other networks. It is the first to give you the strategic tools for determining how much your company will need to invest--and how much and where it stands to gain--by building a successful virtual community.

Synopsis

This Book is the Manifesto for a new generation of competitors who want to reap the elusive rewards of the on-line economy. Like no other book, Net Gain identifies where the real value lies on the Internet and on other networks. It is the first to give you the strategic tools for determining how much your company will need to invest--and how much and where it stands to gain--by building a successful virtual community.

Library Journal

According to Hagel and Armstrong, both with the multimedia firm McKindey & Company, virtual communities are the marketplaces of the future. Representing more than a physical place on the Internet, they are an evolution in business dynamics. By providing a common forum on the Internet for consumers to share information, the authors argue, vendors are seeking access to these valuable market enclaves, hence creating a power shift from the vendor to the customer. The authors clearly demonstrate their professional experience and business acumen regarding this new market forum. Their book is a manifesto for a generation of entrepreneurs hoping to learn about the future of the online economy. Recommended for those seriously interested in the direction of business markets.
-- Dennis Krieb, St. Charles County Community College Library, St. Peters, Montana

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Editorials

From Barnes & Noble

In Internet years, this book is a "classic," recognized for the authors' profound early insights into the power of virtual communities, the role of customer interaction, and the fast-evolving global marketplace -- all fueled by the Net.

Library Journal

According to Hagel and Armstrong, both with the multimedia firm McKindey & Company, virtual communities are the marketplaces of the future. Representing more than a physical place on the Internet, they are an evolution in business dynamics. By providing a common forum on the Internet for consumers to share information, the authors argue, vendors are seeking access to these valuable market enclaves, hence creating a power shift from the vendor to the customer. The authors clearly demonstrate their professional experience and business acumen regarding this new market forum. Their book is a manifesto for a generation of entrepreneurs hoping to learn about the future of the online economy. Recommended for those seriously interested in the direction of business markets.
-- Dennis Krieb, St. Charles County Community College Library, St. Peters, Montana

Library Journal

According to Hagel and Armstrong, both with the multimedia firm McKindey & Company, virtual communities are the marketplaces of the future. Representing more than a physical place on the Internet, they are an evolution in business dynamics. By providing a common forum on the Internet for consumers to share information, the authors argue, vendors are seeking access to these valuable market enclaves, hence creating a power shift from the vendor to the customer. The authors clearly demonstrate their professional experience and business acumen regarding this new market forum. Their book is a manifesto for a generation of entrepreneurs hoping to learn about the future of the online economy. Recommended for those seriously interested in the direction of business markets.
-- Dennis Krieb, St. Charles County Community College Library, St. Peters, Montana

CIO Magazine

Net Gain might be a blueprint for the future of the web.

Computerworld

This is the most well-thought-out analysis I've seen of how to actually make money on the Web. The authors are right in arguing that it's all about content, interaction and community. Now, someone just has to do it.

Journal of Business Strategy

A MUST-read if you're in (or want to be in) the Web site decision-making chain at your company.

Book Details

Published
March 1, 1997
Publisher
Harvard Business Press
Pages
235
Format
Hardcover
ISBN
9780875847597

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