New Rules @ Work: 79 Etiquette Tips, Tools, and Techniques to Get Ahead and Stay Ahead

For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette. Includes:

• "Blunder Busters" - proven strategies to help you tackle anything from office dating to business lunches
• "Sir, your fly is unzipped!" - the art of verbal diplomacy
• Contemporary guidelines for goof-proof e-mail
• The top ten career killers and how to beat them
• Global gaffes: easy ways to avoid overseas embarrassment
• Grace under fire-surviving dining disasters, party faux-pas and everything in-between

The rules that can make or break your career.

For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette. Includes:

- "Blunder Busters"-proven strategies to help you tackle anything from office dating to business lunches
- "Sir, your fly is unzipped!"-the art of verbal diplomacy
- Contemporary guidelines for goof-proof e-mail
- The top ten career killers and how to beat them
- Global gaffes: easy ways to avoid overseas embarrassment
- Grace under fire-surviving dining disasters, party faux-pas and everything in-between

Barbara Pachter is a business communications consultant, speaker, and coach. She has conducted more than 1,600 skill-building seminars on assertiveness, business etiquette, and international communications.

Ellen Schneid Coleman, a former publishing executive, is a writer and editor specializing in books for business professionals.