Overview
Many business functions have been significantly improved through the use of a variety of quality techniques, but for the most part office and administrative functions have not kept pace. Most companies find it difficult to reduce costs in the office without noticeable sacrifices in performance. Some progressive companies are seeing improvements in their office environments through the use of Office Kaizen™, which emphasizes making continuous improvements over the long haul. Office Kaizen: Transforming Office Operations Into a Strategic Competitive Advantage presents a unified, consistent approach that enables businesses to establish a strategic competitive advantage by significantly improving the efficiency, quality and productivity of their office and administrative processes.Synopsis
Office kaizen is a method for providing the structure, focus, discipline, and ownership required to generate continuous improvement, commitment, and enthusiasm to help an organization succeed. It can be applied to office procedures as well as the non-factory elements of production work. This book explains concepts of office kaizen such as surface wastes and leadership waste, organizational culture and individual behavior, the lean daily management system, and mentoring and training. It shows how to integrate office kaizen with other tools and approaches, and discusses the realities of implementation. Lareau is co-owner of a management consulting firm. Annotation c. Book News, Inc., Portland, OR
Booknews
Office kaizen is a method for providing the structure, focus, discipline, and ownership required to generate continuous improvement, commitment, and enthusiasm to help an organization succeed. It can be applied to office procedures as well as the non-factory elements of production work. This book explains concepts of office kaizen such as surface wastes and leadership waste, organizational culture and individual behavior, the lean daily management system, and mentoring and training. It shows how to integrate office kaizen with other tools and approaches, and discusses the realities of implementation. Lareau is co-owner of a management consulting firm. Annotation c. Book News, Inc., Portland, OR (booknews.com)