People-Focused Knowledge Management

Business/ Management

People-Focused Knowledge Management: How Effective Decision Making Leads to Corporate Success

Karl Wiig

"Karl Wiig's understanding of the human and organization dynamics of KM is unsurpassed. His decades of experience and insight are captured in this seminal work."
— Carla O'Dell, Ph.D., President, APQC

" Karl Wiig instructs us precisely how to take advantage of a dynamic knowledge strategy. In People-Focused Knowledge Management, he simplifies the complex, makes the concepts relevant and actionable and leaves the (inevitable) results to us. Finally, we have a resource for creating a compelling knowledge value proposition linking economics, behavior and technology. — Debra Amidon, Founder and CEO, Entovation International, Ltd., and author of The Innovation Superhighway

"When it comes to weaving together theory and practice, Karl Wiig is a master! People-Focused Knowledge Management illustrates this beautifully. The depth of Wiig's analysis is unusual, and the fact that he carries the analysis all the way to concrete actions makes this book an especially valuable addition to the growing literature on knowledge management. A feast for the mind as well as the enterprise!"
— Sue Stafford, Professor and Chair, Department of Philosophy, Simmons College

"In People-Focused Knowledge Management, Karl Wiig goes beyond the boundaries of traditional knowledge management and integrates this with recent cognitive research on such diverse subjects as mental models, narrative, conceptual blending, decision theory, and sense making, in a very comprehensive treatment."
— Steve Denning, author of The Springboard

In People-Focused Knowledge Management, noted expert Karl Wiig moves our understanding of the knowledge economy to the next level focusing on the people—the knowledge workers themselves. Wiig synthesizes recent research findings in cognitive science and related fields to describe how people actually work. He examines how people learn, remember, make decisions, solve problems and act—in general, how knowledge relates to work behavior. He then shows how this understanding of how people work enables managers to implement structures and processes to improve effectiveness and gain competitive advantage.

Karl Wiig is the Chairman and CEO of Knowledge Research Institute, Inc. He has authored four books and over 60 articles on knowledge management, co-founded the International Knowledge Management Network, and served as a keynote speaker on six continents.

He has authored four books and over 60 articles on knowledge management, co-founded the International Knowledge Management Network, and served as keynote speaker on six continents. He works with clients to improve enterprise performance with knowledge management practices and focuses on business-related issues with senior management; tactical approaches and solutions with middle management; and hands-on methods with professional knowledge practitioners. He applies perspectives and principles from Systems Sciences, Management Sciences, Information Sciences, Cognitive Sciences, Social Sciences and Economics.Mr. Wiig holds degrees from Case Institute of Technology, was Director of Applied Artificial Intelligence and Systems and Policy Analysis at Arthur D. Little, Inc., and management consulting partner with Coopers & Lybrand. He is Life Member of IEEE and is listed in Who’s Who in theWorld and other reference works.