Performance-Based Certification: How to Design a Valid, Defensible, Cost-Effective Program

Praise for Performance-Based Certification

"Judy's years of experience in certification shine through in the spot-on advice she provides in this excellent book."
—Lenora G. Knapp, Ph.D., president, Knapp & Associates International, and author, The Business of Certification

"It keeps getting better and better. While this book became the standard in the field, this revision even improves on that impressive contribution."
—Roger Kaufman, Ph.D, CPT, professor emeritus, Florida State University; Distinguished Research Professor, Sonora (Mexico) Institute of Technology

"Judith Hale is the global expert on performance certification. This book is her latest, and it continues the outstanding tradition she has established on this topic. If your organization plans to do certification, buy this book and use it!"
—William J. Rothwell, Ph.D., SPHR, professor, Penn State University

"When it comes to certification, Judy Hale is the expert. This book shows you how to make certification work, in plain, simple steps. If you are involved in certification, from any perspective, this book is an essential reference."
—Jack Phillips, Ph.D., chairman, ROI Institute, Inc

Judith Hale is president of the consulting firm Hale Associates. Their services include consultation on assessment, certification, evaluation, and integration of performance improvement systems with performance management. She is also the author of the Performance Consultant's Fieldbook, Performance-Based Evaluation. Performance-Based Management, and Outsourcing Training and Management all from Pfeiffer