Practical Facilitation: A Toolkit of Techniques

A facilitator helps groups of people to enable them to interact more effectively in a wide range of situations and occupations, including workplaces, organizational planning, leisure and health activities and community development. Facilitation is an emerging and exciting profession.

Tom Limoncelli is a noted system administrator and network engineer. He speaks at conferences around the world on topics ranging from firewall security to time management. He is the author of "Time Management for System Administrators" from O' Reilly. Tom is currently employed by Google. Strata R. Chalup is president and owner of VirtualNet, a technical project management and ISP/ASP architecture and deployment company. She resides in the San Francisco Bay area. Christine Hogan is a system administrator with ten years of experience. She recently completed her Ph.D. at Imperial College, London and is currently working as an aerodynamicist for the Sauber Petronas Formula 1 Racing Team.