Join Books.org — it's free

Quality Control & Testing - Programming, Quality Control - General & Miscellaneous, Industrial Quality Control
Process Assessment and Improvement : A Practical Guide for Managers, Quality Professionals and Assessors by Hans Van Loon β€” book cover

Process Assessment and Improvement : A Practical Guide for Managers, Quality Professionals and Assessors

by Hans Van Loon
Write a review
Log in to track your reading progress.

Overview

"The book provides comprehensive improvement programmes and also agile improvement methodologies, grounded in successful practices that have been employed in world class organizations." "In addition the book describes how to perform process capability target setting and determination, and risk based analysis of processes. Assessors using ISO/IEC 15504 Process Assessment standard are guided through an example of a capability level 5 process." The book provides powerful figures on the costs of poor quality, and the benefits of improvement for organizations involved in software and IT. Useful examples and templates are provided for the reader to use.

Reviews

There are no reviews yet. Log in to write one.

Book Details

Published
April 28, 2005
Publisher
Springer-Verlag New York, LLC
Pages
321
Format
Hardcover
ISBN
9780387231822

More by Hans Van Loon

Similar books