Quality & Me Lessons Evolving Life
Crosby, Philip B. CrosbyBooks.org participates in affiliate programs including Bookshop.org and the Amazon Services LLC Associates Program. We may earn a commission from qualifying purchases made through links on this page, at no additional cost to you.
Overview
Hailed by Time magazine as the "leading evangelist of quality," Philip Crosby has emerged as one of the century's greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the ideas and insights he's gathered over the course of an eventful, forty-year career. A talented storyteller, Crosby recounts his years as vice president of ITT, his working relationship with the legAndary Harold Geneen, and the launch—and re-launch—of his own consulting practice. Quality and Me is an intimate, informative portrait of the man who changed the way quality management is practiced today.
Synopsis
Hailed by Time magazine as the "leading evangelist of quality," Philip Crosby has emerged as one of the century's greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the ideas and insights he's gathered over the course of an eventful, forty-year career. A talented storyteller, Crosby recounts his years as vice president of ITT, his working relationship with the legAndary Harold Geneen, and the launch—and re-launch—of his own consulting practice. Quality and Me is an intimate, informative portrait of the man who changed the way quality management is practiced today.
Booknews
One of the founders of the movement that awakened American business to the importance of quality management recalls lessons from his 40-year career. After an early stint in the US Navy, he rose from junior engineer to vice president of the ITT Corporation. He describes his working relationship with business magnates there, and relates the events behind the creation of his own consulting firm. He combines tales of his career with insights into theories and practices. These learning points are collected in a concluding chapter. Annotation c. Book News, Inc., Portland, OR (booknew.com)
Editorials
From the Publisher
"Phil Crosby deserves his high place in the history of the quality movement and this fascinating personal account is filled with wisdom and useful ideas." (Arthur J. Swersey, professor of operations research, Yale School of Management)
"Leave it to a top pro like Philip Crosby to separate the practical from the faddish. He meshes the fascinating story of his career with another rich load of business lessons. Either of those would be worth the price. In Quality and Me he gives us both. Bravo!" (William L. Simon, author, On the Firing Line and High Velocity Leadership)