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Quality and Safety in Pharmacy Practice by Terri L. Warholak — book cover

Quality and Safety in Pharmacy Practice

by Terri L. Warholak, David P. Nau
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Overview

Gain a complete understanding of the principles of quality improvement and their application to present and future pharmacy practice

"This is a nice introduction to the concepts of continuous quality improvement.

It is a comfortable read and is written at an elementary level in comparison to other textbooks in the pharmacy curriculum. This may be necessary, since the authors rightly conclude there is a lack of discussion of quality improvement in the pharmacy curriculum. 3 Stars."—Doody's Review Service

"This book is a great resource for pharmacists and pharmacy students who want to learn about safety and quality in pharmacy practice."—Laura Cranston, RPh, Executive Director, The Pharmacy Quality Alliance

Quality and Safety in Pharmacy Practice details the principles, approaches, strategies, and actions necessary to improve the overall safety and effectiveness of pharmacy services. Although one of the book’s primary goals is to enhance the quality of future health care, you will find guidelines that can be implemented immediately to improve today’s pharmacy practice. This comprehensive text offers a complete overview of quality in general, the reasons for improving practice, and actual day-to-day changes and approaches that will positively impact the patient.

Quality and Safety in Pharmacy Practice is divided into five parts, covering:

  • The current and future landscape of health care quality and the business case for quality improvement and value-driven health care
  • Quality improvement concepts and tools, including statistical process control
  • Quality and safety measurement, including mechanisms for gathering consumer feedback
  • Incentives and other drivers of quality improvement
  • Application of the principles of quality improvement to pharmacy practice — complete with case examples

Synopsis

Gain a complete understanding of the principles of quality improvement and their application to present and future pharmacy practice

"This book is a great resource for pharmacists and pharmacy students who want to learn about safety and quality in pharmacy practice."—Laura Cranston, RPh, Executive Director, The Pharmacy Quality Alliance

Quality and Safety in Pharmacy Practice details the principles, approaches, strategies, and actions necessary to improve the overall safety and effectiveness of pharmacy services. Although one of the book’s primary goals is to enhance the quality of future health care, you will find guidelines that can be implemented immediately to improve today’s pharmacy practice. This comprehensive text offers a complete overview of quality in general, the reasons for improving practice, and actual day-to-day changes and approaches that will positively impact the patient.

Quality and Safety in Pharmacy Practice is divided into five parts, covering:

  • The current and future landscape of health care quality and the business case for quality improvement and value-driven health care
  • Quality improvement concepts and tools, including statistical process control
  • Quality and safety measurement, including mechanisms for gathering consumer feedback
  • Incentives and other drivers of quality improvement
  • Application of the principles of quality improvement to pharmacy practice — complete with case examples

About the Author, Terri L. Warholak

About the Authors

Terri L. Warholak, PhD, RPh

Assistant Professor

Department of Pharmacy Practice and Science

The University of Arizona College of Pharmacy

Tucson, AZ

David P. Nau, PhD, RPh, CPHQ

Senior Director

Research & Performance Measurement

Pharmacy Quality Alliance

Lexington, KY

Reviews

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Editorials

From The Critics

Reviewer: Jill Suzanne Bates, PharmD, MS(University of North Carolina Hospitals)
Description: This introductory book illustrates the principles of continuous quality improvement, providing the conceptual theoretical framework with the intent of empowering readers to apply the principles to pharmacy practice.
Purpose: The authors intend to change the paradigm of pharmacy practice to systems-based thinking. In addition, they suggest this book be used in pharmacy education to introduce the basic principles of quality improvement so students ultimately can apply them to pharmacy practice. The authors meet their objective of introducing the basic principles of quality improvement, but the real-world examples used to promote application of the principles are limited in scope and appear to focus mostly on community pharmacy settings.
Audience: The authors suggest the book be used in the doctor of pharmacy curriculum.
Features: The book begins with an overview of quality improvement on a large scale and then focuses on the basic principles and theories behind quality improvement. The detailed discussion of the concepts is clearly laid out, easy to follow, and does not assume readers have prior knowledge. At the end of each chapter a conclusion paragraph summarizes the discussion. In many instances, a helpful step-by-step guide is provided. The editing in some sections is questionable. For instance, there is a typo on page 55 in the first sentence! Later, there are some conceptual misnomers when the authors define quality control and later state it is synonymous with continuous quality improvement. Also, in one section the authors make statements about the pharmacy education system imprinting a "deeply ingrained assumption" or, as they state it, "truth," but do not define what they are referring to in the curriculum and do not support the statement with data. Therefore, it appears to me to be an opinion of the authors.
Assessment: This is a nice introduction to the concepts of continuous quality improvement. It is a comfortable read and is written at an elementary level in comparison to other textbooks in the pharmacy curriculum. This may be necessary, since the authors rightly conclude there is a lack of discussion of quality improvement in the pharmacy curriculum.

Book Details

Published
June 1, 2010
Publisher
McGraw-Hill Companies, The
Pages
525
Format
Paperback
ISBN
9780071603850

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