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Synopsis
This book describes the history, principles, methods and future developments in the field of quality auditing. Based in outline on the new international ISO quality auditing standards, the text addresses the reasons for and the practical application and implementation of these requirements.
Booknews
Not about improving the reliability of the auditing process, but creating a portrait of the quality practices of an organization, part of attaining the ISO 9000 quality rating being increasingly required of companies that do business internationally. A reference to be consulted when needed rather than a tutorial, explains what a quality audit is, why and how to go about one, reporting the results, and avoiding problems. Assumes no previous knowledge or experience in auditing. Annotation c. Book News, Inc., Portland, OR (booknews.com)