Management Information Systems (MIS), Business Technology - Information Systems, Computer Architecture/Engineering, Management - Technology, Total Quality Management

Quality Information Systems

Name: Quality Information Systems
Author: Fatemeh Zahedi
ISBN: 9780789500618

by Fatemeh Zahedi

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Overview

With Quality Information Systems, Fatemeh Zahedi cuts through the haze and hype too often found in generic texts on quality. With the precision, thoroughness, and impeccable qualitative orientation demanded from today's information systems professionals, Dr. Zahedi explains quality concepts, how to design them into systems, and how to measure their effectiveness, from inside the ever-more complex and competitive real-world of decision information systems.

Offering a real-world look at how human and technical aspects of information systems can be joined together to improve productivity, quality and satisfaction, this book uses case studies and mini-case studies throughout the text to illustrate the points covered. It is full of practical, how-to advice that can be applied in a variety of business environments.